If you would like to make a reservation on a cruise for 2008 or 2009, please contact us by telephone:

07711991600 from inside the UK or 0011447711991600 from outside UK

(If no answer from number above please call) - 07771667532 from inside the UK or 0011447771667532 from outside UK

You can also email us in the first instance to check availability or answer your queries. If your chosen cruise is available, we will provisionally book this for you, then send you further details and a booking form. To download booking form, Click Here. We will require a deposit of £100 per person at this time. We will reserve your cruise for 2 weeks. If your chosen cruise is fully booked, we may be able to offer an alternative.

The balance must be paid in full 8 weeks prior to commencement of your cruise.

Travel cancellation insurance is a condition of booking.

The person making the reservation must be over 18 years of age.

BOOKING CONDITIONS

BOOKINGS, DEPOSIT AND PAYMENT OF BALANCE
Cabins can be provisionally booked by telephone, email or letter, however they can only be confirmed on receipt of a properly completed booking form, either online or by post, and appropriate deposit within 14 days.
Your booking form and our confirmation constitute a legally binding contract between you and English Rose Hotel Boat.
We will be legally bound to provide the accommodation as booked. You will be legally bound to pay the balance of the cost, which must be paid 8 weeks before the start date of your holiday. Payment in full will be required for holidays booked less than 8 weeks before the start date. Payments may be made by bank draft or personal cheque. Overseas payments by £ sterling bank draft or international cheque or direct bank transfer.

CANCELLATION
Should you be forced to cancel your reservation, you must advise us immediately and confirm in writing. On cancellation, you will be liable for the full cost of the holiday, whether or not the balance has been paid. If we are able to relet the cabin(s), any amounts paid will be refunded less a nominal £30.00 administration charge.
Bookings will only be accepted on condition that you and all members of your party are covered by cancellation insurance. All claims should be made direct to your insurance company, whose decision will be final.
We reserve the right to regard changes to dates after confirmation as cancellation, although if a requested alternative date is available, we will try to accommodate you.

OPERATORS' RIGHT OF TERMINATION
We reserve the right to decline a booking without giving any reason for so doing.
We reserve the right to terminate a passenger's cruise should that person in our estimation have placed the boat, equipment, other passengers or crew in danger of damage or injury by ignoring safety advice or instructions from the crew. We also reserve the right to terminate the cruise of any passenger found smoking inside the boat, or who in our estimation behaves in a manner disruptive to other passengers. Any refund of the price would be entirely at our discretion.
We reserve the right to cancel any cruise due to circumstances beyond our control. Should this situation arise, you will if possible be offered alternative cruise dates. Otherwise, any sum received from you will be returned in full, but you shall have no claim on any account against us.

CHANGES TO PUBLISHED ROUTES
We reserve the right to alter or amend a published cruise route (or routes) due to circumstances beyond our control, eg canal stoppages, water shortages, floods, tidal waterways or if we consider it to be in your best interests. You shall have no claim on us and no particular right of cancellation, should any alterations be necessary.
We will endeavour at all times to keep to the published timetable, however we shall not be liable for any loss to you caused by engine failure, breakdown or failure to keep time, or any cause whatsoever.

Transport to and from the nearest station
Use of entertainment and guest facilities on the boat

*If you prefer to spend a day away from the boat, walking for example, please tell us in advance and a packed lunch will be provided.